How Do I Order

At Professional Home Plans, we provide a wide catalog of floor plans, organized into categories and styles. You can browse through our collection and explore various designs that match your preferences and requirements.

Once you have selected one or more floor plans that you wish to purchase, simply add them to your cart. The cart functionality allows you to review your selection before proceeding to the checkout process.

During the checkout process, you will be prompted to provide your credit card information to complete the purchase. We ensure a secure payment gateway to protect your sensitive payment details.

Upon successful order completion, your digital downloadable product will be immediately available in your "My Orders" area. You can access this area anytime to view and download the details of your order.

In the rare event that a product is on backorder, you will be notified during the checkout process. In such cases, you will need to pay the required fee online, and your order will be placed in a backorder status. The backordered product will be filled within 15 business days. Once the product is available, you will receive an email notifying you that it has been uploaded to your "My Orders" area.

If you choose to purchase physical prints along with your digital product, your digital product will be immediately available as usual. However, the physical product requires additional processing time for preparation, packaging, and shipment. Our staff will monitor the status of your physical product and update it with a shipped date and a tracking code. You will receive an email notification with the shipment details, including the ship date and tracking code to track your product online.

We strive to ensure a smooth and efficient ordering process, and our team is available to assist you with any questions or concerns you may have regarding your order. If you need further assistance, please don't hesitate to contact our customer support team.